Managed IT · Laptop rental · Device lifecycleIT support · Laptops · Lifecycle
IT that keeps
your team moving.
Techbytes sources, sets up, supports and recovers your company laptops in Ethiopia — so your people can stay on the call, in the CRM and on target.
Managed IT support
A technician
who knows your team.
A named technician and backup, fixing problems remotely first and onsite when it’s faster.
Laptop rental
Business laptops.
One monthly fee.
Import taxes, warranty and replacements handled by us.
Device lifecycle
From first quote to the next hire.
Onboarding, offboarding, certified wipes, storage and redeployment — with a record for every move.
How it works
Eight stages. One accountable partner.
Most device problems start at a handover. We manage every stage and keep the paper trail.
- 01
Quote
A written, fully landed quote. Nothing is ordered until you approve it.
- 02
Procure
Bought from vetted suppliers, serial and condition checked, no substitutions.
- 03
Deliver
Handed to your employee with photos, an asset tag and a signed receipt.
- 04
Configure
Security, encryption, management and your team’s apps, tested before handover.
- 05
Support
Day-to-day help from a named technician, logged against the device.
- 06
Recover
When someone leaves, we collect the laptop directly from them.
- 07
Wipe
Data kept if you need it, then securely wiped with a certificate.
- 08
Redeploy
Stored securely, rebuilt and delivered to your next hire.
All-inclusive landed prices. Laptops that come back when people leave. Wipes you can prove. Support that runs on your team’s hours.
From Addis Ababa
Built in Addis.
Working on world time.
Ethiopian teams now sell, support and build for clients in London, Dubai and New York. The talent is already here. We make sure the laptop, the login and the line never let it down.
Addis AbabaYour team
2019 E.C. · Ethiopian calendar
LondonClients
New YorkClients
Rent or buy
Choose per device.
Managed the same way.
Rent
A monthly fee, priced in USD.
- No large upfront spend
- Repairs and a loan laptop included
- Free storage between employees
- Refresh at the end of the term
Buy
Your business owns every device.
- A landed price before ordering
- All-inclusive, with no surprises on delivery
- Warranty claims managed for you
- Add managed support any time
Service levels
Agreed in writing.
Reported every month.
Priorities set by business impact
A dialer down at the start of a shift outranks a new desktop wallpaper.
Hours that match your team
Including cover for people working US and European time zones.
Reported every month
What was raised, how fast it was handled, and what we fixed for good.
What we support
The tools your team lives in.
Set up, secured and kept working — so problems get fixed by someone who already knows your stack.
- Salesforce
- HubSpot
- GoHighLevel
- Microsoft 365
- Google Workspace
- Slack
- Zoom
- Cloud dialers
- Sales Navigator
- MFA and VPNs
- Windows
- macOS
Why Techbytes
Your devices.
Your data. Your control.
- Ownership protected. Company devices stay in the business’s hands, not a former employee’s account.
- Certified wipes. Data kept when you need it, then securely wiped with a certificate.
- Windows and Mac. Set up, managed and supported, including Apple Business enrollment.
- Onsite in Addis Ababa. Remote everywhere else your team has internet.
Questions
Good to know.
Do you work outside Addis Ababa?
Remote support works wherever your team has internet. Onsite visits, delivery and collection are in Addis Ababa.
Who owns the laptops?
If you buy through us, your business owns them. If you rent, Techbytes owns the device and your business controls how it is used.
Are import duties and taxes included?
Yes. Every device quote is a landed cost in Addis Ababa, all inclusive. The price you approve is the price you pay.
What happens when an employee leaves?
Tell us who is leaving and when. We collect the laptop, keep any data you need, wipe it with a certificate and store it.
How fast do you respond?
It depends on what your team needs. Response times, support hours and onsite visits are agreed in writing with each client.
Do you support Windows and Mac?
Yes. We set up, manage and support both, including Apple Business enrollment for company Macs.
Tell us about your team.
Share your headcount, roles and timing. We’ll reply with a written quote.